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  Editor: Oliver Simões       No. 3, February 2001
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In this Issue...

Product Gallery:  

Gentex Smoke Detector w/ Strobe and Audible Alarm, Ref. 128. 
Only $139

Ameriphone Q90 Portable TTY, Ref. 061. 
Only $259

Ameriphone Wake Assure Alarm Clock, Ref. 085
Only $69


Registered Safer Shopping Site

Our Complete Product Line:

Alarm Clocks
Amplified Telephones
Auditorium-Type Systems
Bed Shakers
Books and Videos
Braille Watches
Dry Aid Products
Hearing Aids
Hearing Aid Batteries
Low Vision Watches
Medication Reminders
Miscellaneous Talking Prods.
Personal Listening Systems
Signaling Devices
Talking Calendar/Time Watches
 Talking Watches
Telephone Accessories
TTY & TTY Accessories
TV Listening Systems
Vibrating Watches

Customer Service

Questions? 
Call 866-674-3549

Do you have a friend or a relative that needs a little help with their hearing problem? Anyone you know that is in denial about their hearing loss? Sick and tired of grandma not being able to hear over the phone? Tell them about azhearing.com or recommend this newsletter.

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Corporate News:
 Azhearing.com Improves Customer Service

In an effort to enhance the quality of our services, we now have a unique toll free number for your convenience. Simply dial 1-866-MR-HELIX (1-866-674-3549) when calling from anywhere in the United States or Canada.  The new number should go into effect February 5 (in Arizona) and February 9 (the rest of the country). Overseas callers please dial your international access code + 1-520-883-8600. We'll be providing multilingual customer support in English, Spanish, and Portuguese.

Calls to our former telephone number will route to a mobile unit. Please notice that our fax number has changed. The new number is 1-520-883-3172.

Arizona Hearing Online Gains "Authorized Dealer" Status from Ameriphone

As of December 15, 2000 Assistech became an authorized dealer for Ameriphone, Inc. -- a company based in Garden Grove, California. Ameriphone is an internationally known manufacturer and developer of assistive communication devices for people with special needs. Their product line includes amplified telephones, text telephones (TTYs) and portable phone amplifiers for people with hearing loss, hands-free telephones for people with mobility limitations, a talking phone for people with vision loss, telephone systems for public institutions such as 911 emergency call centers, and ADA (Americans with Disability Act) compliant kits for the hospitality industry. To learn more about our Ameriphone product offerings, type in "ameriphone" in the search box on our website at www.azhearing.com 

Azhearing.com Now Selling Low Vision Products

We've just uploaded a whole selection of new products for people with low vision. The products can be viewed at http://azhearing.com/low_vision/Default.htm. To view the pages with large print, click the plus (+) icon on the top right hand corner of the web page.

Feature Article & Links:
 5 Things to Teach Your Deaf or Hard of Hearing Child - by Paula Rosenthal

Hearing loss may make your child's journey of education and eventual employment bumpier than most, but it doesn't mean your child cannot reach the same goals as a hearing child. Below, are some of the lessons I'm teaching my hearing impaired preschooler. These are the same lessons my parents taught me, for I was also a hearing impaired child.

1. Teach your child to educate. Give your child the words to explain her disability in age appropriate language. From the time I could talk, I told other children that I needed hearing aids to hear better just like people needed glasses to see better. Hearing aids no longer seemed so foreign and children found it easier to accept me as I was.

2. Teach your child to advocate. Your child should understand that it is her responsibility to ensure that her needs are met. Teach her how to ask a teacher for assistance. She should learn to tell the teacher as well as her peers that it is necessary to get her attention first and to face her when speaking. As your child grows up, you won't always be there. Help her establish early independence so that when she needs to speak for herself she will have the experience and confidence to do so.

3. Teach your child to focus. Children and adults alike pick up conversational clues with the use of visual cues such as facial expressions and body gestures. Teach your child to face the speaker and be attentive. Focusing is an important skill that is more easily learned at a young age and it will reap great rewards.

4. Teach your child the power of humor. Humor is a truly wonderful thing. Growing up, I experienced many embarrassing and difficult situations because of my disability. But I usually managed to find the humor in them. By laughing at myself I was able to turn uncomfortable situations around, thus earning respect from my peers.

5. Teach your child that no one is perfect. While many people don't have physical disabilities or problems that you can see, their lives are far from perfect. Realizing this, I've never felt sorry for myself and I've always been open about my disability. It may not be easy, but your child has everything to gain by telling people that she's deaf or hard of hearing when they first meet. People are much more understanding and patient when they know you have trouble hearing. By exhibiting this kind of self-confidence, it also sets the tone for how people will view and react to your child.

While being a hearing impaired child is not easy, it is important for parents to teach the child skills and coping strategies and instill self-confidence at a young age. By doing so, the roads of education, employment and relationships will be a lot smoother.

Paula Rosenthal, J. D. is a wife and mother of two young children. She, her husband and daughter are all hearing impaired. Her son is hearing. A law school graduate and entrepreneur, Paula recently founded HearingExchange.com, a site for exchanging ideas and information on hearing loss.

Copyright © Paula Rosenthal, 2000. Reprinted with permission.

Web Links:

Learn the pros and cons of cochlear implant technology from two advocates for the hearing impaired. Click here!

Deaf World Web, one of the largest, leading deaf web sites, providing the most comprehensive deaf-related resource on the Internet.

Deaf World Web Kids provides a wealth of resources for school-age deaf kids, friends, educators, and parents around the world!

Call for Articles

Do you have a personal story you would like to share? Are you a professional audiologist or specialist in diseases of the ear wanting to share your expertise? Please submit your article or story to the editor. Along with your article we will publish a short bio (3-5 lines long) in which you may include your personal and/or business information. We tend to favor articles that are educational and informative (rather than promotional).


Question for Mr. Helix:

"Besides hearing aids, what else is available for the hearing impaired like for the TV?  Our TV does not have closed caption.  Is there anything else available?" -- Barbara Altieri

Mr. Helix's Reply:

"Thank you for your inquiry about assistive devices for TV listening/viewing. We do have several products for that purpose. Please visit our web page located at http://azhearing.com/tvlistensys.htm 
for more information. We do carry a closed caption decoder, which retails for $119 plus shipping."

 

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