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Wondering how we do business?
Here are some unsolicited testimonials from our customers:
***
"I am truly amazed at the efficiency
and smoothness of your corporation's operations from Alpha to Omega.
Especially, in the way you keep a customer apprised at each point of
the process. (...) Your philosophy in taking care of your
clients is very unusual and should set the standard for other
companies. I am a retired Regional Director for the Texas Commission
for the Blind and will certainly pass information about your company
to others in that organization." - Louis Larralde (San Antonio, TX)
***
"We had previously ordered a talking watch from
another company, and it was cheaply made and the voice on the watch
was too quiet for my grandmother to hear. The quality of your watch
is excellent, and she is able to hear the time. This is a big
blessing - thanks for selling a
great watch." (Lynn Repak (Arlington Heights, IL)
***
"I found your company to be very
efficient. The website was easy to maneuver through and I was checkout
out quickly and safely." - Mayme Smith (Manchester, KY)
***
"The Customer Service person was wonderful and very
friendly. He answered all my questions and was a pleasure to talk to
a live person." - Bonnie Jo Minto (Niantic, CT)
***
"I never heard of your company
until I learned how to do an online search, and when that happened,
Arizona Hearing* won hands down. Your online information is more
complete and satisfactory than that of any other company I
investigated. And I investigated quite a few! ... The
ClearSounds phone is pure magic - the BEST amplification and tone
control I have EVER experienced." - Dorothy Kaletta (St. Louis, MO)
* Arizona Hearing
Online was our former company name.
***
"I must applaud you for the services that you are
offering to the visually impaired. (...) I know of so many blind or
not that have used your services and baby you need to be the best in
the business. Regardless of the order problem I received, I will
always send them to your website." - Shaun Hobdy (Phoenix, AZ)
***
"The
Pocketalker
worked beautifully for my hard of hearing 90-year-old dear friend. You
were helpful, and likely you will get more orders from me or friends I
recommend the device to. I tried several things that didn't work, and
I am delighted that this worked. Thank you very much." - Donald Meyer
(Albuquerque, NM)
***
"[Assistech] had just what I
needed for my aging parent, who is rapidly losing his sight... I was
surprised when the [order] arrived in two days!! - J.B. Witherspoon
(Blacksburg, VA)
***
"[I] found exactly what I was
looking for! Terrific service!" - Faye Phillips (Manitoba, Canada)
***
"Thank you for the excellent
service!!! The clock we ordered arrived at my father's on Thursday.
Never thought it would get there that fast. We will definitely use
your company again!" - Penny Boswinkle (Marshall, MI)
***
"Thank you for your considerate
offer [for a
Payment Plan]. On this order, though,
I am covered with a card. You think of everything and your Customer
Service is very sweet and very helpful. Thank you! I am glad I found
your site!" - Wendy Sauvage (Carson City, NV)
***
"Very helpful customer service.
Very nice people. A+++" - Erica O'Connor (Oakland, CA)
***
"Products were excellent.
Located hard-to-find large digit phones for seeing impaired and hard
of hearing. Had very difficult time to find such products in regular
stores. Have already recommended your site to the Society for the
Blind and the Sunrise Senior Living Communities. My mother is very
pleased with both phones." - Donna (Bethesda, MD)
***
"My order was handled promptly
and efficiently." - Ken Kasperson (La Canada, CA)
***
"I felt like I hit the jackpot
when I found your website." - Roger V. (Cincinnati, OH)
***
"We were VERY pleased with the
product we bought and the clarity of the phone that was purchased." -
Lois Corbett (South Paris, ME)
***
"Item was backordered. Telephone
call was made to ask what to do. We discussed another watch and based
on the description, cancelled original and ordered secondary. Item was
shipped on time and in excellent condition. Excellent customer
service." - Bill Jones (College Station, TX)
***
"Store went above and beyond to change
shipping method because they knew that a cheaper method would get here just
as fast. It did and they saved me money. The product I ordered is exactly as
described and working well." - Rod Lampart
***
"The
[talking] watch
arrived today and I thank you very much for the prompt and efficient
service. You were so helpful and my mother will be so appreciative of
being able to know what time it is anytime she wants to know. The
watch was really easy to set--I usually don't have good luck getting
watches set correctly and this one was a cake walk. Thanks for that
too!!!" - Judith Adkins (Mesa, AZ)
***
"Ordering was easy, the merchandise
came in a timely manner and was true to the picture and description in the
web site." - Brenda Springman (Woodbury, NJ)
***
"I received my
XL-50 telephone two days ago and couldn't be happier. Your service
was incredibly fast. Most of my family is hearing impaired and I will
be recommending you highly." - John T. Alexander
***
"Your [XL-50]
phone is wonderful. My mother can now hear all phone conversations once
again and receives call from not only me but also her grandchildren." -
Ernie
***
"At first I was a little nervous
placing an order because I didn't see a Verisign or BBB logo... but I
gave it a shot. BOY, AM I GLAD!!! Oliver, the guy who runs the company
is a great person to work with. He was VERY helpful. I normally look
at websites and THINK REAL HARD before placing orders and TRUSTING
them. I am GLAD I found and bought from AZHEARING! The products are
AWESOME and the service you just can't beat! There are many places I
could go in the future to buy these products but I WON'T! I am SOLD on
AZHEARING!" - Colleen Markow
Please notice: Our
shopping cart is secured by Digicert. Even though we are not a BBB
member, they keep a
Business Reliability Report on our company.
***
"I really appreciate the way you
guys are doing business. I ordered some of the stuff online last time
when I had to go to my country, and it took forever to reach me. And
it arrived only [after] I left. But with you guys it was so simple - I
got my order on time [and I'm] very happy with the product." - Megha
Babladkar
***
"I am surprised and grateful. I
really thought I would 'bite the bullet' on this one and had vowed
never to order online again. But I took a chance when I emailed you
that perhaps this might be a reputable business and give me some
assistance. I never dreamed it would be this prompt or thorough. I
really do appreciate your assistance, and I can guarantee you I will
continue to shop online, at least with Arizona Hearing. My faith is
restored." - Barbara Watson
***
"Excellent. Great communication
and FAST shipping!" - Steven C. Haber
***
"I appreciated the high quality
of your customer service and will certainly order from you again
should I be in need of any of your products." - Amanda O'Leary
***
"Ordering process was smooth and
easy. Merchant promptly confirmed the order. The product arrived well
within merchant-specified shipping timeline." - Amanda O'Leary
***
"Thank you for the superb phone
service and fantastic website. I paid more for this phone than at
another company but didn't mind because of the great help you offered,
including the hearing-impaired phone comparison chart." - Judy Gathard
(Yardley, PA)
See:
Comparison Chart for Corded
Phones
See:
Comparison Chart
for Cordless Phones
***
"Very happy with my purchase. It
was very prompt and complete." - Anonymous
***
"My previous complaint (filed
2/1/01) regarding my order has since been satisfactorily resolved. All
is well." - Anonymous
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